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Apricot Global Call Center

Unlimited possibilities
for professional fulfilment

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Apricot Global Call Center

Work in the company with
European investments

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Apricot Global Call Center

Customer-focused service
is the basis of our company

About us

About company

Apricot Global Call Center is a new branch of a Polish company with 5-year successful experience in the market. The company’s staff totals about 50 employees who serve more than 50,000 customers’ requests a month in 4 languages. Apricot Global Call Center in Ukraine consists of qualified employees who communicate in several languages – Ukrainian, Russian, English, German, French and Spanish. We have 2 branches in Ukraine – in Lviv and in Kiev. We serve customers from Europe and the USA. Our branch includes managers of Support Team, Sales Department, Logistic Center, Financial Center and IT Team. We work on our customers’ projects in an integrated manner.

01. The company’s mission is

To ensure profitable relationship between the customer and business worldwide.

02. The company’s mission is

To provide its employees with unlimited opportunities of professional fulfillment in the company.

Services

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IT

IT

ІТ Department is an innovative and advanced division of the company. It consists of backend programmers, a frontend Web developers, Test Engineer, internet-marketing guys. This division is engaged in design of our partners’ websites, software support, code writing etc.

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Sales

Sales

SALES department of our company serves demands of our partners’ customers and brings profit. The sales managers speak German and French. The department is productive and always aims at implementation of target plans. Sales are performed by phone with the use of European technologies and innovations.

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Support

Support

CALL CENTER SUPPORT is a department of the company’s customer support. They provide remote high-quality service for all our partners’ customers via e-mail, phone-calls and chat. The managers of this department provide customer support in German, English, French and Spanish languages.

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Logistics

Logistics

LOGISTICS department provides contact between buyers and suppliers in due time. It is the employee of this department who transfers all orders to suppliers and controls that everything is delivered to the customer in full and on time.